Privacy Policy of the Game “CarmineArena”

Edition of 30 October 2026 · English translation · website carminearena.ru

This is a translation provided for convenience. The legally binding text is the Russian original at carminearena.ru/privacy. If the translation and the original differ, the Russian original prevails.

This document explains what data the mobile game “Карминовая Арена” (CarmineArena) collects, why, on what legal basis, to whom it is transferred and how long it is kept.

We try to collect as little as possible. The Game does not require registration: you can play without telling us anything about yourself. An email address is needed only to keep progress across devices, restore access, sign in to the website store, activate core codes and receive a cash receipt.

This document is drawn up in accordance with Federal Law No. 152-FZ of 27 July 2006 “On Personal Data”. In addition to this Policy, please read the public offer — it governs the use of the Game and purchases.

Contents
  1. Who processes the data
  2. Principles we follow
  3. What data is collected
  4. What we do not collect
  5. Purposes and legal grounds
  6. Consent to statistics and its withdrawal
  7. Advertising
  8. Retention periods
  9. Who receives the data
  10. Your rights
  11. Deleting the account
  12. Children and legal representatives
  13. Users outside Russia
  14. Transfer of rights to the Game
  15. Security and changes
  16. Contacts

1. Who processes the data

The personal data operator is individual entrepreneur Anton Sergeyevich Komarov (OGRNIP 326774600715141, INN 572004996000; entered in the Unified State Register of Individual Entrepreneurs on 30 September 2026 by the Interdistrict Inspectorate of the Federal Tax Service No. 46 for Moscow).

The Operator determines the purposes and means of processing personal data on its own. The server part of the Game and the database are located in the Russian Federation.

2. Principles we follow

3. What data is collected

3.1. Data you provide yourself

Everything in this section is optional. The Game works fully without it; only the named capability is lost.

DataWhen it appearsWhat is lost without it
Email addresswhen creating an account (the address is confirmed with a code from an email) or signing in. For a new account and for linking an email to a guest account, an address of a Russian email service is accepted — Mail.ru, Yandex, Rambler and others, including email on one's own domain with a Russian provider; addresses linked earlier keep working you can sign in to the account only from this device: if the game is deleted or the phone is changed without restoring from a backup, access to it and to purchases is lost
Password (stored only as an irreversible cryptographic hash) when registering with emailthe same sign-in
Email address for the cash receiptat the first purchase the receipt is sent to the Operator's technical address; you can request a copy by email
Nicknamewhen entered in the profile (chosen once; changed through support) in leaderboards and clans you are shown as “Player” with digits
Clan name and tagwhen creating a clanthe clan is not created
Content of a support requestwhen you write to us—
The nickname and the clan name and tag are visible to other players. Do not put in them information you do not want to disclose: your real name, address, phone number, email. While your legendary pack is running (it comes with the “Legendary Pack” purchase), your nickname in leaderboards and in the clan list is shown in gold with the “LEGEND” mark — other players can see that you have the pack.

3.2. Data the Game creates itself

DataWhat it is
Account identifier a random number assigned automatically. It, not your name or email, is used inside the Game to link data together
Game progress waves and levels reached, gear, unlocked characters, cosmetics, bestiary, achievements, currencies, season pass state
Match history match time, wave reached, mode
Sign-in data session creation time, last sign-in time, expiry and revocation flag; when creating an account and when resetting a forgotten password — the time the code was sent, the number of attempts to enter it and the code itself as an irreversible cryptographic hash; when creating an account, until the code is entered — also the address it was sent to and the hash of the chosen password
Purchase data item name, amount in roubles, store or payment service, payment identifier on the payment service side, status, creation and confirmation time
Clan and leaderboard figures weekly contribution, wave reached, number of kills, time, equipped frame and title; the “LEGEND” mark while your legendary pack is running — the server derives it from the purchase data and the pack battles played at the moment the table is shown and does not store it separately
Core codes entered which code you entered, when, and how many cores were credited — so that one code does not work for you twice. A code that did not fit is not stored
Clan reports which clans you reported and when — so that a repeat report is not accepted; no information about you goes into the email to support
Technical integrity flags a counter: how many times the server rejected impossible save data; support may raise it to the threshold at which the account is hidden from the tables (Section 5) — for example, for an impossible result in the weekly table. Protection against modified clients and unfair play
Answer about consent to statistics whether you allowed statistics collection and when you answered — proof that collection is carried out with your consent

3.3. Usage statistics (only with your consent)

If you have agreed to statistics collection, the Game records events: app launch, start and end of a run, signing in to the account and linking it to an email, opening and purchasing store items, entering or skipping the receipt email (without the address itself), showing and closing offers, watching rewarded ads, tutorial steps, clan actions, viewing leaderboards, saving and applying builds, expeditions, events and the season pass, finds, receiving and spending in-game currency (how much, where from and on what).

When purchasing on the website with your consent, three events are recorded: opening the store, starting payment and its confirmation. Opening the store before signing in to an account is recorded without linking to anyone.

Each event consists of: the event name, the time and a small set of game attributes — for example, the wave number, the store item identifier, the slot number, the reason for a refusal, the build version.

These events contain no text you type, no email address, no coordinates and no device identifier. Events are linked to the account identifier on the server — this is needed to tell two players apart and to count how many people reached a certain point.

Until you have passed the consent screen, the Game does not record a single event. If statistics collection is not allowed, events about you are neither recorded nor accumulated. Without linking to anyone, the server records only two kinds of events — opening the website store before signing in and a refusal to link an email of a non-Russian service: they contain neither the address, nor the email domain, nor the account identifier — only the event name and time.

Everything in this subsection concerns the events our server receives. The AppMetrica install counter, which is turned on by the same consent, is described in Subsection 3.4.

3.4. AppMetrica install counter (only with your consent)

With the same consent to statistics (Section 6), the Game turns on AppMetrica — a mobile app statistics service of YANDEX LLC. Without consent, AppMetrica is not turned on in the Game and receives nothing.

AppMetrica receives: device information (model, system version, language and the like) and the device identifier it assigns; the device's advertising identifier, unless it has been deleted in the phone settings; the install source — which ad or which store page the Game was installed from; the device's network address (IP), including for matching an install with an ad; Game launches and session length; information about Game crashes; the event of the first run played; purchases — the item name and the amount in roubles.

The Game does not pass to AppMetrica the account identifier, email address, nickname, text you type, or location: location tracking in AppMetrica is turned off.

Why: to understand which ads for the Game bring players and whether they pay off, and to see Game crashes on players' devices.

4. What we do not collect

The IP address is used by the server to protect against an excessive number of requests and password guessing: the count of failed sign-in attempts for an email address from that IP lasts 15 minutes and is kept only in the server's memory, without being written to disk; an expired count is erased at the next memory clean-up and when the server restarts. The player's IP address is not stored in usage statistics or in the server logs; it may appear only in a rare message about a crash of the web server itself. The AppMetrica install counter receives the device's IP address on its own — Subsection 3.4.

A modified Game (clause 11 of the offer) reports to the server only the reason for disconnection, the build version and the fingerprint of the certificate it is signed with — without the account or device identifier. The server keeps these reports as a daily count for 180 days.

5. Purposes and legal grounds

What is processedWhyGround
Account identifier, game progress, match history operation of the Game, saving and restoring progress performance of the agreement (offer), Article 6(1)(5) of Law 152-FZ
Email, password hash signing in to the account and to the website store, confirming the address with a code from an email when creating an account, resetting a forgotten password with a code from an email, transferring progress between devices, activating core codes (only for an account with an email), the cash receipt for a website purchase if no separate receipt address is given performance of the agreement
Purchase data, receipt email providing what was paid for, sending the cash receipt, considering refund requests performance of the agreement and the requirements of the laws on cash registers and on taxes
Clan and leaderboard figures, nickname, clan name and tag, frame and title, the “LEGEND” mark while the legendary pack is running operation of leaderboards and clans — they are visible to other players performance of the agreement
Core codes entered crediting cores by a code, protection against activating the same code again performance of the agreement
Clan reports considering reports about clan names, protection against repeated reports performance of the agreement
Technical integrity flags protecting the Game against modifications and unfair play, detecting breaches of the offer; an account with a counter of 3 or more — from server rejections or by a support decision when moderating the tables — is not shown to other players in the leaderboard and earns no points for its clan the Operator's legitimate interest
Usage statistics understanding where players get stuck, what does not work, which sections they cannot find your consent
AppMetrica install counter data (Subsection 3.4) understanding which ads for the Game bring players and whether they pay off; seeing Game crashes your consent
Advertising identifier and technical device data showing rewarded ads processed by the advertising platform — see Section 7
Content of a support request and the information in it replying to your request your request made on your own initiative

6. Consent to statistics and its withdrawal

  1. On the first launch, the Game shows a screen where statistics collection is allowed with a separate switch. It is off by default: collection takes place only if you yourself turned the switch on and pressed “Continue”. The “Continue” button itself means accepting the public offer and is not consent to statistics. Until the screen is passed, nothing is collected.
  2. Refusing affects nothing: the Game, progress, purchases and technical support work fully.
  3. You can change your answer at any time — allow collection or withdraw consent: with the “Game statistics” switch in the Game's “Settings” or by email to the address in Section 16 stating the account identifier. After withdrawal, collection stops, and the events of our statistics collected earlier (Subsection 3.3) are deleted within no more than 30 calendar days.
  4. Consent to statistics also covers the AppMetrica install counter (Subsection 3.4). After withdrawal, the Game stops passing information to AppMetrica. Information already passed is kept in AppMetrica without a link to the Game account, email or nickname, so the information of one player cannot be singled out: AppMetrica deletes it only together with all of the Game's statistics.
  5. Withdrawing consent to statistics does not stop the processing of data needed for the Game to work and for the performance of the agreement (Sections 3.1 and 3.2): to stop it, the account must be deleted — see Section 11.
  6. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

7. Advertising

The Game has optional rewarded ads: a video is shown only when you press the button and gives an in-game reward. There are no forced ads in the Game.

Ads are shown by Yandex Advertising (Yandex Mobile Ads). Its library in the Game starts only when you yourself press the button to watch a video; until then it does not run and collects nothing. To show a video, the platform itself obtains technical information about the device, and to select ads matching your interests — the device's advertising identifier. Interest-based selection happens only with your consent, given on the consent screen at the first launch or later in the Game's “Settings” (“Ads by interests”); without consent, the video is shown without selection. The Operator neither receives nor stores this data.

Important, to be honest: refusing statistics collection as described in Section 6 concerns our own statistics and does not stop data collection by the advertising platform. To limit it, use your device settings — on Android this is “Settings → Privacy → Ads → Delete advertising ID” (the name of the item depends on the system version and the manufacturer). After that, ads will remain but will no longer be selected for your interests.

Yandex privacy policy: yandex.ru/legal/confidential

8. Retention periods

WhatHow long it is kept
AppMetrica install counter data (Subsection 3.4) kept by YANDEX LLC on our behalf while the Game uses AppMetrica; without a link to the Game account — see Section 6
Detailed statistics events 30 days, then deleted; they are not included in backups. Only anonymised daily summaries remain: how many players, how many runs, how many purchases — without linking to accounts
Active sign-in session for an account with an email — 30 days from the last launch, then a password sign-in is needed; for a guest account — 5 years from the last launch: it is its only key, and inactivity should not take it away
Ended and revoked sign-in sessions30 days after expiry
Password reset and address confirmation codesa code is valid for 30 minutes; the record of it — for a confirmation code together with the address and the password hash — is deleted 7 days after sending
Mail server delivery log (recipient address, time, delivery result) no longer than 15 days, then erased
A guest account leaving no trace on the server (not a single counted run, no cores, no purchases or payments, no clan, no leaderboard) 30 days without signing in, then deleted automatically. Progress stored on the device is not lost: on the next launch the Game creates a new guest record and transfers it there
An account with progress or purchases until you delete it — so that you can come back without losing what you paid for
A deleted account without purchases and payments (a service row without email and password) 30 days after deletion, then erased
Results in the weekly leaderboard 4 weeks after the end of the week, then deleted
Weekly clan contribution 8 weeks after the end of the week, then deleted
Purchase and payment data for the period established by the laws on taxes and accounting, regardless of account deletion
Support requests1 year from the closing of the request
Log of support actions with the account (compensation, transfer, table moderation, nickname replacement — with the old and new nickname) — by account identifier, without the email address; when the account is deleted, nicknames are erased from the log 1 year, then deleted
Database backups (encrypted) 14 days on the server and 30 days on the Operator's computer, then deleted; data deleted from the database leaves the backups when these periods expire

9. Who receives the data

The Operator does not sell personal data, does not transfer it for other parties' advertising and does not provide it to third parties for their own purposes. Data is transferred only to the extent necessary for the services listed below to work.

To whomWhat is transferredWhy
YooKassa (NCO “YooMoney”) amount, item name, payment identifier, receipt email, account identifier in the Game (used to credit what was paid for to your account). You enter card or bank details directly into the YooKassa form; they are not passed to us. The payment form inside the Game (in the Google Play version), while it is open, itself collects for YooKassa: information about the device and network (model, system version, device identifiers, on Android 11 and below — the device name, network state), a flag of whether biometrics is set up on the phone (without the fingerprints themselves, see Section 4), information about a screenshot taken during payment, the phone number — when paying with SberPay and SBP, if the payment method requires it — and diagnostics of the form's operation (failures and payment steps), which YooKassa sends to its own AppMetrica statistics. This collection is needed for the payment itself and does not depend on the consent to statistics in Section 6 accepting payment, fraud protection, cash receipt, stability of the payment form
PJSC Sberbank — only when paying with SberPay device information for fraud protection and the phone number, which the SberPay form passes to the bank processing the SberPay payment, fraud protection
App store — RuStore, Google Play, AppGallery purchase and item identifier confirming a purchase made through the store
The organisation providing server capacity storage of the Game's database in the Russian Federation processing on behalf of the Operator under a contract
The organisation providing the support mailbox on the carminearena.ru domain correspondence with support — the email address and the text of your requests and our replies; stored in the Russian Federation processing on behalf of the Operator under a contract: receiving requests and replying to them
Yandex Advertisingcollects on its own, see Section 7showing ads
YANDEX LLC — the AppMetrica service, only with your consent to statistics the information in Subsection 3.4 processing on behalf of the Operator under the AppMetrica terms of use: install statistics, assessing ads for the Game, crash information
Government authorities on a lawful demand, to the extent provided by lawcompliance with the law

In addition, the Operator may disclose data when necessary to protect its rights and legitimate interests: when a dispute is considered, when fraudulent actions are investigated, and when the security of the Game or its users is threatened. Disclosure is made to the minimum extent necessary.

Game data and purchase data are stored in the Russian Federation.

10. Your rights

Under Law 152-FZ you have the right to:

Requests are sent to the address in Section 16. The periods follow Articles 20 and 21 of Law 152-FZ:

To find your data, give the account identifier (for a guest account it is shown in the Game in “Settings”) or the email address the account is registered to. If it cannot be established from the request that it comes from you, the Operator may ask for additional information: this protects your own data from being handed to a stranger.

11. Deleting the account

  1. You can delete the account using the Game — in “Settings” — or by email to the address in Section 16.
  2. After deletion, the following are irreversibly lost: game progress, in-game units and all purchased additional features. No money is refunded.
  3. The account is marked as deleted immediately, the email address and the password hash are erased at once, and signing in becomes impossible. The other related data is deleted within no more than 30 calendar days.
  4. Exception: purchase and payment records are kept for the period established by the laws on taxes and accounting — they cannot be deleted on request. These records are used for nothing except compliance with the law.

12. Children and legal representatives

The Game is not intended for children under 13 and does not knowingly collect data about them.

A person who has not reached the age of full legal capacity uses the Game and makes purchases with the consent of a parent or another legal representative. Consent to the processing of such a person's personal data is given by their legal representative; by starting to use the Game, the minor confirms that such consent has been obtained.

If you are a parent or legal representative and believe that your child has provided us with data, write to the address in Section 16 — we will delete it and stop further collection.

13. Users outside Russia

The Game is intended for users from the Russian Federation, and this Policy is drawn up under Russian law. If you use the Game from another country, you understand and agree that your data is processed and stored in the Russian Federation in the manner described in this Policy.

14. Transfer of rights to the Game

The Operator may transfer the rights to the Game to another person — including when its legal status changes, when a legal entity is created or when the Game is sold. In that case, personal data is transferred to the new operator to the extent necessary to keep the Game running and to preserve your accounts, progress and paid features.

The new operator assumes the obligations under this Policy. A change of operator is announced on carminearena.ru at least 15 calendar days in advance; before this period expires you may delete your account.

15. Security and changes

  1. Data between the Game and the server is exchanged over a secure connection. Passwords are stored only as an irreversible cryptographic hash — the original password cannot be recovered either by us or by anyone who gains access to the database.
  2. Access to the database is restricted, and backups are encrypted. The number of failed sign-in attempts is limited — this protects your account from password guessing.
  3. No method of transmitting and storing data gives absolute protection. We apply reasonable technical and organisational measures but cannot guarantee complete security.
  4. The Policy may change. The new edition is published on the official website https://carminearena.ru and takes effect 15 calendar days after publication. Changes are announced only by publishing the new edition on the website. Using the Game after the changes take effect means agreement with the new edition.

16. Contacts

OperatorIndividual entrepreneur Anton Sergeyevich Komarov
OGRNIP326774600715141
INN572004996000
Register entry30 September 2026, Interdistrict Inspectorate of the Federal Tax Service No. 46 for Moscow
Email for any requests about datasupport@carminearena.ru
Websitecarminearena.ru

Write to this address on any matter: access to data, a copy, correction, stopping processing, withdrawing consent, deleting the account, a complaint. Reply periods are in Section 10.